FAQ

Q: When will my order be shipped?
A: Most orders are shipped within 2 business days unless a different shipping date is specified in the item description.

Q: What are the shipping fees?
A: All USA orders are charged a flat rate shipping fee of $10 for in-stock items (Active campaign items are charged according to weight). Canada and other countries are charged based on the item weight.

Q: Can I cancel my order?
A: If you ordered an in-stock item, you can only cancel the order if a shipping label hasn’t been generated.

If your item is a pre-order, you can cancel the order within 30 days of placing it. You also cannot cancel your pre-order item if it is within 3 months of the estimated shipping date.

You will be refunded the full payment amount less transaction fees as charged to us by Paypal/Visa/Mastercard.